Honolulu Senior AdvisorWhat do Oahu families ask about free local help?
Oahu has a strong network of free public help for kupuna and their families. These are the agencies and phone numbers, checked against each agency's own website in October 2026.
Free agencies that help Oahu families with senior care. Each answer below is written to stand on its own.
Who is the Area Agency on Aging for Oahu?
The Elderly Affairs Division of the City and County of Honolulu, (808) 768-7700.
What is the Hawaii ADRC?
The Aging and Disability Resource Center, Hawaii's front door to long-term services and supports: (808) 643-2372 or hawaiiadrc.org.
Who do we call about Medicare?
Hawaii SHIP: (808) 586-7299 on Oahu or 1-888-875-9229 toll-free.
Who advocates for care home residents?
The Long-Term Care Ombudsman Program: (808) 586-7268 on Oahu, or (888) 229-2231 toll-free.
How do we report elder abuse?
Adult Protective Services: apsreport.hawaii.gov or (808) 832-5115, Monday through Friday 7:45 a.m. to 4:30 p.m. In an emergency, call 911.
How do we file a licensing complaint?
Through OHCA's Kahua Ike complaint portal; for foster family homes, case management agencies and adult day care, call Community Ties of America at (808) 234-5380.
What does the Executive Office on Aging do?
It coordinates Hawaii's aging network statewide and runs SHIP, Senior Medicare Patrol and the ombudsman program: (808) 586-0100.
Is Honolulu Senior Advisor a government agency?
No. We are a free referral service paid by providers when a family moves in, and we are not affiliated with any of the agencies above.
Who helps with legal questions?
The Elderly Affairs Division funds legal assistance for older adults on Oahu as part of its in-home and community-based services; call (808) 768-7700 to ask about eligibility.
Who licenses nursing homes and home health agencies?
OHCA's Medicare Section licenses and certifies nursing facilities, hospitals and home health agencies, and carries out federal surveys for CMS.
Is there help for caregivers who work?
Hawaii's Kupuna Caregivers program supports working caregivers of kupuna; ask the Elderly Affairs Division about current funding and waiting lists.
Who checks Medicare billing errors?
Senior Medicare Patrol Hawaii at (808) 586-7281 helps when a Medicare statement shows services that were never received.
What is Aloha United Way 2-1-1?
A confidential statewide help line for information and referrals; dial 2-1-1.
Where are advance directive forms?
The Executive Office on Aging publishes information on advance health care directives and POLST; your physician can also help.
At a glance
| These answers are | These answers are not | |
|---|---|---|
| Source | Hawaii rules, state rosters and agency pages | Hearsay or marketing |
| Scope | Oahu and Hawaii-specific | Generic national answers |
| Use | A starting point for your own questions | Legal, tax or medical advice |
| Freshness | Checked in October 2026 | Permanent; rules and figures change |
